Apple warranty guide: keep your devices covered

Apple warranty guide: keep your devices covered

December 4, 2024

NEWS C&C

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Index:

1.           Apple warranty: what you need to know
2.           AppleCare+: learn more about Extra protection
3.           Choose Original Apple Accessories
4.           How to find your nearest Apple Authorized Service Provider

When you purchase an Apple product, whether it's an iPhone, MacBook, or accessory, one of your top concerns is likely the warranty. In this article, we'll delve into everything you need to know about Apple's warranty coverage and why using genuine Apple accessories is crucial to maintaining your warranty.

What is Apple warranty?

Apple warranty, officially known as "Apple Limited Warranty", covers manufacturing defects in Apple products for one year from the purchase date. This means that if your device has a problem related to its production or materials, Apple will repair or replace it at no additional cost.

It's important to note that the limited warranty does not cover accidental damage such as drops, bumps, or liquid damage. For this type of damage, Apple offers an additional service called AppleCare+.

What does Apple warranty cover?

Apple warranty covers:

•            Manufacturing defects
•            Product failures that are not due to improper use or accidental damage
•            Battery issues resulting from manufacturing defects, such as unusually short battery life.

Important note: using non-original accessories might void your warranty. It can make it harder for Apple to determine if the problem is due to a manufacturing defect or the accessory. To avoid any issues, it's best to use only Apple-branded accessories.

AppleCare+: enhanced protection for your device

In addition to the standard warranty, Apple offers an extended service plan called AppleCare+. This program extends coverage up to three years (depending on the product) and adds protection against accidental damage. With AppleCare+, you'll enjoy:

• repairs or replacements for accidental damage, such as a cracked screen or liquid damage, for a fee.

• Extended coverage of up to two or three years, depending on the product.

• Dedicated phone support and priority assistance.

For example, if you accidentally drop your iPhone and crack the screen, with AppleCare+ you'll pay a reduced fee for the repair compared to the full replacement cost.

Discover and purchase AppleCare+ services now on our website. Go to AppleCare+

Genuine Apple:accessories: why they matter

A frequently overlooked aspect of Apple product ownership is the importance of using genuine Apple accessories. Not only do they ensure optimal performance, but they are also essential for maintaining product warranty.

Benefits of genuine Apple accessories

Genuine Apple accessories are designed and tested to work seamlessly with Apple products. Some of the key benefits include:

•            Safety: Apple accessories, such as chargers and cables, are engineered to prevent overheating or short circuits that could damage your device.

•            Compatibility: each Apple accessory is specifically designed to work with Apple products. A non-genuine charger may not provide the correct amount of power, potentially damaging the battery.

•            Warranty maintenance: using non-genuine accessories may void your Apple warranty. For instance, using an uncertified charging cable could cause malfunctions that Apple may not repair for free.

MFi Certification: a quality assurance

If you choose to purchase a non-Apple branded accessory, ensure it carries the MFi (Made for iPhone/iPad) certification. MFi certified accessories have been approved by Apple to guarantee compatibility and safety with its devices.

An MFi certified cable or charger, for instance, has been tested by Apple to ensure it poses no risk of damage to your device. Even if it's not an Apple product, an MFi certified accessory will still be safe and compatible. 

How to check your Apple device’s warranty

It's always a recommended procedure to check your device's warranty coverage, especially if you're considering getting it repaired or replaced. Apple makes it easy to check your warranty status on their website.

Steps to check your warranty:

1.           Visit Apple's website and navigate to “Check coverage" section.
2.           Enter your device's serial number, which you can find in your device's settings (e.g., Settings > General > About).
3.           Click "Submit" to view your warranty information, including whether your device is covered by AppleCare+. 

This process allows you to know exactly how long your device is covered by the warranty.

What to do if you experience issues with your Apple device

If you encounter problems with your Apple device, your first step should be to contact C&C support or visit a C&C store. If the issue is covered by Apple's warranty, you may be eligible for a free repair or replacement.

In the event that the issue is not covered by the warranty, such as accidental damage, C&C will provide you with a repair estimate. If you have AppleCare+, you can take advantage of the reduced repair fee

Apple Authorized Service Providers

In addition to Apple Stores, there are numerous Apple Authorized Service Providers where you can take your device for repairs. These centers are authorized by Apple to perform repairs using genuine parts, ensuring that your product warranty remains intact.

It is essential to always choose an authorized center to avoid issues with warranty validity. Repairing your device at an unauthorized center could void the coverage and create further problems.

Discover the nearest C&C Apple Authorized Service Provider now at this link: our stores.

Apple warranty offers valuable protection for your devices, but it's important to understand exactly what it covers and how to keep it valid. Using genuine Apple accessories and considering the purchase of AppleCare+ can make a significant difference, extending the life of your device and protecting you from unexpected costs.

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